LUMINA EDITORS: TERMS AND CONDITIONS OF SERVICE PROVISION

§1. General Provisions

  1. These Terms and Conditions set out the rules for using the services provided by the Academic Solidarity Institute Foundation, with its registered office in Warsaw at Niekłańska No. 35 Local 1, 03-924, entered into the National Court Register under KRS number: 0001194199, NIP: 1133179300, REGON: 542720849, hereinafter referred to as the “Service Provider”.

  2. The Service Provider provides services by electronic means via the website
    www.academicsolidarityinstitute.org

  3. The Client may be either a legal entity or a natural person with full legal capacity.

§2. Scope of Services

  1. The Service Provider offers support services in the preparation of scientific publications, in particular:
    a) document formatting in accordance with guidelines (e.g., APA 7),
    b) verification of citations and bibliography,
    c) linguistic and stylistic editing,
    d) adaptation to the requirements of scientific journals,
    e) other services described on the website.

  2. The detailed scope of services is specified each time in the description of the selected package.

  3. The Service Provider does not guarantee the publication of the scholarly work or its acceptance by any journal or institution.

  4. The Service Provider also conducts training workshops in remote form (webinars), which may be free of charge or paid. Detailed information about dates, topics, and conditions of participation is published on the website and in promotional materials.

§3. Conclusion of the Agreement

  1. The agreement is concluded at the moment of:
    a) the Client making the full payment and
    b) the Service Provider confirming acceptance of the order.

  2. The Client is obliged to submit the materials necessary for the performance of the service, including the completed intake form and the manuscript (within 24 hours of the confirmation of order acceptance).

  3. In the case of free workshops, the agreement is concluded upon registration for participation via the form available on the website. In the case of paid workshops, the agreement is concluded after the registration fee has been paid.

§4. Payments

  1. Payments for services are made via electronic payment systems (e.g., Stripe) or bank transfer.

  2. Prices for services are given in USD.

  3. The service commences upon receipt of payment.

  4. Payment schedule (for the editing service):
    a) Initial fee (25% of the total fee for the given package) – payable upon selection of a specific editing package, which enables the submission of the manuscript and the intake form. This deposit is non-refundable and covers administrative costs.
    b) Final fee (75% of the total fee) – payable upon confirmation of the complete set of materials, including the manuscript, the intake form, and the assignment of an editor.

  5. Fees for paid workshops – are paid as a one-time payment before the start of the workshops. This fee is non-refundable, unless the Service Provider cancels the workshops for its own reasons.

  6. Payment delays: In the event of a delay in settling any of the payment deadlines, the Service Provider has the right to suspend the performance of the service until the outstanding amount is paid.

§5. Service Delivery

  1. The standard service delivery time is from 5 to 14 business days from the final payment and the assignment of an editor, unless the package description states otherwise.

  2. In the event of untimely delivery of additional materials requested by the editor and a lack of response to the assigned editor, the service delivery time may be extended by no more than 14 days.

  3. If the deadline is extended beyond the extended period of 14 days due to the Client’s fault, the Service Provider shall withdraw from the performance of the selected package, and the funds paid shall not be refunded.

  4. Training workshops are held on the dates given in the announcement. The Service Provider will make efforts to provide access to recordings of the workshops for registered participants, unless otherwise stated.

§6. Submission of Materials

  1. The Client is obliged to submit materials in the format specified by the Service Provider.

  2. The Client bears responsibility for the content of the submitted materials.

  3. The Service Provider is not liable for errors resulting from incomplete or incorrect data provided by the Client.

§7. Right of Withdrawal from the Agreement

  1. A Client, who is a consumer, has the right to withdraw from the agreement within 14 days of its conclusion.

  2. The Client consents to the commencement of the service before the expiry of the period referred to in paragraph 1.

  3. If the service has commenced, the Client loses the right to withdraw from the agreement.

  4. Withdrawal from the agreement does not release the Client from the obligation to pay for services already performed up to the moment of withdrawal, including the initial fee referred to in §4 paragraph 4.

  5. In the case of workshops – both free and paid – cancellation of participation does not result in a refund of the fee paid (in the case of paid workshops) nor does it entitle the participant to re-access the workshop materials, unless the Service Provider decides otherwise.

§8. Complaints

  1. The Client has the right to submit a complaint by electronic means to the address:
    lumina@academicsolidarityinstitute.org

  2. The complaint should contain a description of the problem and data enabling identification of the order.

  3. Complaints are processed within 14 days of their receipt.

§9. Liability

  1. The Service Provider exercises due diligence in the performance of services.

  2. The Service Provider is not liable for:
    a) decisions made by journal editorial boards,
    b) failure to publish the work,
    c) the consequences of the Client’s use of the service,
    d) any plagiarism committed by the Client submitting the article for publication.

  3. The services are advisory and editorial in nature.

  4. The Service Provider is not liable for the content or originality of the manuscript provided by the Client. The Client declares that the manuscript is their original work, and all materials used have been properly cited.

  5. The Client is obliged to disclose any previous attempts at publication or peer review of the manuscript, as well as to provide copies of any received reviews, if such exist.

  6. The Service Provider is not liable for technical problems on the workshop participant’s side (e.g., internet connectivity, equipment) nor for the inability to participate for reasons attributable to the Client.

§10. Personal Data

  1. The Controller of personal data is the Service Provider.

  2. Detailed rules for data processing are set out in the Privacy Policy available on the website.

  3. Collection and processing of personal data within the framework of workshops:
    a) For the purpose of registration for workshops (free or paid), the Service Provider collects the following data: first name, last name, email address, and in the case of paid workshops – also data necessary for payment processing.
    b) These data are processed for the purpose of:
    • enabling participation in the workshops,
    • sending training materials and recordings (if made available),
    • contacting participants regarding organizational matters,
    • sending marketing information about upcoming workshops and the Service Provider’s services.
    c) Participation in free workshops is voluntary, and refusal to have data processed prevents participation.
    d) Workshop participants’ data are stored for the period necessary to achieve the purposes referred to in point (b), and thereafter – in accordance with applicable data protection laws.

  4. Marketing consents:
    a) The Client consents to receiving commercial information by electronic means (to the provided email address) concerning the Service Provider’s products and services, including newsletters, promotions, and news.
    b) The Client consents to the Service Provider using contact details for the purpose of presenting offers tailored to the Client’s preferences.
    c) The granting of marketing consents is voluntary and may be withdrawn at any time by sending a message to the address: lumina@academicsolidarityinstitute.org or by clicking the unsubscribe link in the received correspondence.

§11. Final Provisions

  1. These Terms and Conditions are governed by Polish law.

  2. In matters not regulated herein, the provisions of Polish law shall apply.

  3. Any disputes shall be resolved by the competent common courts.

  4. These Terms and Conditions shall take effect from 17 September 2026.